Privacy Policy
Vehicle Logic Rental values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.
1. Information We Collect
We may collect the following types of information when you interact with our Site:
- Personal Information: When you voluntarily provide it, such as when filling out a contact form, signing up for newsletters, or making a purchase. This may include your name, email address, phone number, billing/shipping address, and payment information.
- Non-Personal Information: Information automatically collected, such as your IP address, browser type, device type, operating system, referring website, pages viewed, and the date/time of visits.
- Cookies and Tracking Technologies: We use cookies, pixels, web beacons, and similar technologies to improve the functionality of the Site and understand user behavior.
- Security and Form Verification Data: When you submit forms on our Site, we collect verification data to protect against spam and abuse, which may include browser characteristics and interaction patterns.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to inquiries and communicate with you
- Process transactions and deliver products/services
- Monitor and analyze website performance and user behavior
- Send newsletters, updates, or promotional materials (if you have opted in)
- Protect against spam, fraud, and security threats
- Comply with legal obligations
We may also use aggregated, anonymized data for internal analytics or business purposes.
3. Third-Party Services and Data Processing
We use the following third-party services that may collect, process, or store your information:
Google Analytics and Google Tag Manager
We use Google Analytics and Google Tag Manager to analyze how visitors use our Site. These services collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to visiting. Google Analytics uses cookies and other tracking technologies to collect this information. The information generated about your use of the Site (including your IP address) is transmitted to and stored by Google on servers in the United States and other countries.
Google may also use this data in accordance with its own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
For more information on how Google uses data, visit: https://policies.google.com/privacy
Altcha (Form Verification)
We use Altcha, a privacy-focused CAPTCHA alternative, to verify form submissions and protect against spam and abuse. When you submit a form, Altcha may process technical information about your browser and device to verify that you are a legitimate user. Altcha is designed to be privacy-friendly and does not track users across websites.
Solid Security (Security Plugin)
We use Solid Security (formerly iThemes Security) to protect our Site from malicious activity and security threats. This plugin may collect and log IP addresses, login attempts, and other security-related data to prevent unauthorized access, brute force attacks, and other security vulnerabilities. This information is used solely for security purposes and to maintain the integrity of our Site.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- With trusted service providers who assist in operating the Site or delivering services (e.g., payment processors, email service providers, analytics platforms, security services, and form verification services)
- If required by law, regulation, or legal process
- To protect our rights, safety, and property or that of our users
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies for the following purposes:
- Essential Cookies: Required for the Site to function properly, including security features
- Analytics Cookies: Help us understand how visitors interact with our Site (via Google Analytics)
- Functional Cookies: Remember your preferences and improve your experience
You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of the Site. Most web browsers allow you to manage your cookie preferences, including blocking or deleting cookies.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Security logs and analytics data may be retained for varying periods based on their purpose.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Security
We take reasonable technical and organizational measures to protect the information you provide against unauthorized access, disclosure, or alteration. We use security plugins and monitoring tools to protect against malicious activity. However, no method of transmission over the internet or method of electronic storage is completely secure.
9. Your Rights and Choices
You may:
- Opt out of receiving marketing emails by following the unsubscribe instructions in our emails
- Adjust your browser settings to block or delete cookies
- Opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on
- Request access to, correction of, or deletion of your personal information by contacting us
Please note that some features of the Site may not function properly if cookies are disabled.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our service providers (such as Google) maintain servers. These countries may have data protection laws that differ from those in your country.
11. Children's Privacy
Our Site is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
Last Updated: [Insert Date]
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using our online contact form: https://rentvlr.com/contact-us
Questions?
We’re Here to Help
If you have any questions about our rental policies or your specific hauling needs, please contact our team. We’re dedicated to making your trailer rental experience in Michigan safe, easy, and reliable.
